- Seminars on business letters and written dialogues - workshops for the management floor – writing of letters and speeches on behalf of the customer – guest authors and lecture activity
- "Agencies in related areas, seminar offers for curious people from distant industries who feel like trying out something new together with other people." (Sylke Schröder)
- Significance of letters and e-mails as regards the brand name impact of the company
- Specialisation with regard to one part of company communication where the focus is put on the effect of letters and e-mails on the brand image – the letter as the brand’s messenger.